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Plan
Free/Premium
Country
Device
(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)
Operating System
(iOS 10, Android Oreo, Windows 10,etc.)
My Question or Issue
Solved! Go to Solution.
Hey @user-removed,
Thanks for reaching out about this here in the Community.
Have you already double-checked your browser is fully up-to-date? If it needs any updates, everything might work just fine after.
One more thing you could try is to see if you experience the same issue by accessing the web player in a incognito window.
In any case, together with checking for any browser updates, try clearing the browser's cache and cookies as well in order to use a freshly functioning (cleared of any temporary flaws) web player when you open it after.
Hope you'll find this useful. Let us know how you get on!
Hey @user-removed,
Thanks for keeping us in the loop.
Glad to hear deleting the browser's history did the trick 🙂
We'll be here if there's anything else we can help with.
Cheers!
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