Help Wizard

Step 1



Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...


Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...


My podcasts have quit downloading to my device

My podcasts have quit downloading to my device

I have more than enough storage on my phone. I have one podcast that has been stuck at about 98% downloaded for about three days and then 6 or 7 waiting do download after it. I am on wifi. I have turned off my iPhone and turned it back on. Nothing has worked
1 Reply

Hey there,


Thank you for reaching out here in the Community. 


Can you let us know if you've already tried to log out > restart your device > log back in? It's also a good idea to try clearing your cache to remove any old files that might be causing issues with the app's performance on your device.

If that doesn't do it for you, it'd be great if you can log in into another device to check if the issue will persist there. You can ask a friend or a family member to use their device in order to test. 


Let us know how things work out, we'll be keeping an eye out for your reply.

Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.

Suggested posts