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No response for Sonos login

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No response for Sonos login

Hi there

I tried to login into Sonos with my Facebook Spotify Account --> Failed

I tried to retrive a seperate password for my sonos device from spotify link. --> failed i didn't receive an eMail.

Has anybody an idea, how I could login into spotify with Sonos?
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@Teta wrote:

Hi,

 

I have the same problem. Facebook login not working and no reset mail.

 

Could you please send the instructions to me to ๐Ÿ™‚

 

Best regards,

Henrik


Hey! Welcome to the community ๐Ÿ™‚

 

You should be able to retreive your Spotify login and set your password using the links on this page.

 

Peter

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

View solution in original post

8 Replies

Hi there,

Just a check - have you looked in your spam folder in case the email went there?

Otherwise, I have asked that someone from Spotify get back to you on this one
----------------
Listening on Windows, Android and Sonos. Tweeting it at @davelicence

Newbillabong - I've sent you an email with everything you'll need to get using Spotify on your Sonos.

Check out our Twitter for the latest updates on any service issues: @Spotifystatus

Problem solved? Click 'Accept as solution' to make it easier to find for others!

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Hi,

 

I have the same problem. Facebook login not working and no reset mail.

 

Could you please send the instructions to me to ๐Ÿ™‚

 

Best regards,

Henrik

Marked as solution


@Teta wrote:

Hi,

 

I have the same problem. Facebook login not working and no reset mail.

 

Could you please send the instructions to me to ๐Ÿ™‚

 

Best regards,

Henrik


Hey! Welcome to the community ๐Ÿ™‚

 

You should be able to retreive your Spotify login and set your password using the links on this page.

 

Peter

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

I've tried this several times over the last month or so and got no email from the set password page. Trying to set up my TiVo box to login, get to the page with my numeric userid and the link to send email to reset password but now password has ever arrived.


@irobba wrote:

I've tried this several times over the last month or so and got no email from the set password page. Trying to set up my TiVo box to login, get to the page with my numeric userid and the link to send email to reset password but now password has ever arrived.


Hey! Welcome to the community ๐Ÿ™‚ 

 

If you are having issues retrieving your device password, then get in touch with the customer services team using the online contact form and one of their agents will be able to assist you. 

If you get an automated email reply directing you back to the community, be sure to reply directly to that email so that you case gets picked up by and advisor. 

 

Peter

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

The same goes for me!

 


I tried to login into Sonos with my Facebook Spotify Account --> Failed

I tried to retrive a seperate password for my sonos device from spotify link. --> failed i didn't receive an eMail.

...and I did check my spam folder => no such e-mail...

Has anybody an idea, how I could login into spotify with Sonos? Even if my Spotify account is linked with my Facebook account...?


@AnnisPannisen wrote:

 


I tried to retrive a seperate password for my sonos device from spotify link. --> failed i didn't receive an eMail.

...and I did check my spam folder => no such e-mail...


If you're not getting that device password link, get in touch here and one of our support team will get back to you as soon as they can. If you get an automated response, reply back to it directly.

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For common support questions, see support.spotify.com.
To judge my musical taste, check out my last.fm.

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