No response for Sonos login

[Newbillabong]

Hi there

I tried to login into Sonos with my Facebook Spotify Account --> Failed

I tried to retrive a seperate password for my sonos device from spotify link. --> failed i didn't receive an eMail.

Has anybody an idea, how I could login into spotify with Sonos?

[licenced]

Hi there,

Just a check - have you looked in your spam folder in case the email went there?

Otherwise, I have asked that someone from Spotify get back to you on this one

[Richard]

Newbillabong - I've sent you an email with everything you'll need to get using Spotify on your Sonos.

[Teta]

Hi,

I have the same problem. Facebook login not working and no reset mail.

Could you please send the instructions to me to 🙂

Best regards,

Henrik

[Peter__ · Accepted solution]

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@Teta wrote:

Hi,

I have the same problem. Facebook login not working and no reset mail.

Could you please send the instructions to me to 🙂

Best regards,

Henrik

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Hey! Welcome to the community 🙂

You should be able to retreive your Spotify login and set your password using the links on this page.

Peter

[irobba]

I've tried this several times over the last month or so and got no email from the set password page. Trying to set up my TiVo box to login, get to the page with my numeric userid and the link to send email to reset password but now password has ever arrived.

[Peter__]

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@irobba wrote:

I've tried this several times over the last month or so and got no email from the set password page. Trying to set up my TiVo box to login, get to the page with my numeric userid and the link to send email to reset password but now password has ever arrived.

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Hey! Welcome to the community 🙂 

If you are having issues retrieving your device password, then get in touch with the customer services team using the online contact form and one of their agents will be able to assist you. 

If you get an automated email reply directing you back to the community, be sure to reply directly to that email so that you case gets picked up by and advisor. 

Peter

[AnnisPannisen]

The same goes for me!

I tried to login into Sonos with my Facebook Spotify Account --> Failed

I tried to retrive a seperate password for my sonos device from spotify link. --> failed i didn't receive an eMail.

...and I did check my spam folder => no such e-mail...

Has anybody an idea, how I could login into spotify with Sonos? Even if my Spotify account is linked with my Facebook account...?

[Adam]

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@AnnisPannisen wrote:

I tried to retrive a seperate password for my sonos device from spotify link. --> failed i didn't receive an eMail.

...and I did check my spam folder => no such e-mail...

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If you're not getting that device password link, get in touch here and one of our support team will get back to you as soon as they can. If you get an automated response, reply back to it directly.