Needed to change my spotify premium password this morning, and now not able to use spotify on sonos. I deleted my account and put in my spotify user name and new password (which is working on several i-devices) but from sonos im getting a message that the username and password was not recongized by the spotify server. Ive tried it a few times and have made sure i have the right password/login combination, but still no luck. I was able to reset the passwords on the iphones/ipads immediately after chaging the spotify password. Why am i having trouble with sonos?
Hey! Welcome to the community 🙂
That is strange, do you normally log in using a dedicated Spotify username and password or using Facebook?
Peter
Peter
Spotify Community Mentor and Troubleshooter
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i use the dedicated spotify username and password. It is strange. It doesnt make sense that there would be a lag in terms of when the new info would be reconized when accessing the spotfy server from sonos when it had no troiuble with the iphone
Yeah I agree it is strange!
Does your new password have any non-alpha numeric characters in it?
Peter
Peter
Spotify Community Mentor and Troubleshooter
Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014
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Nope. It does contain a capital letter though. But that wasnt a problem in the past