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Not able to login in my phone using the my phone number. Always showing "something went wrong"

Not able to login in my phone using the my phone number. Always showing "something went wrong"

Plan

Free/Premium

Country

 

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

 

My Question or Issue

 

Reply
1 Reply

Hey @31jnf7t66vd32mi6yvn4,

 

Thank you for reaching out here in the Community.

 

Could you try to restart your phone to see if that makes any difference for you?


We'd also recommend giving this a try on a different network. If possible, ask a friend or a family member to start a hotspot for you and use that network to test if you'll be able to log in. If this is not possible - try with another Wi-Fi connection instead.
 

In case you're still experiencing this, we'd suggest that you check out this FAQ. If you still can't access the account and you think that it might be disabled for some reason, head to this page to see what to do next.

 

Hope this helps. Let us know how you get on 🙂 

LyubkaModerator
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