Google Chrome OS
My Question or Issue
I have been trying to change my profile picture, but it won't give me a 'Change' option. It also hasn't been giving me the option to change my playlist cover image. I don't know what to do, because I have looked for any possible solution and none has worked. I need help, so please try and share this around for anyone else who might have this problem too.
Welcome to the Community and thanks for reaching out!
Considering the screenshot you shared with us, it looks like you're accessing your Spotify account through our Web Player.
The issues you're experiencing stem from the fact that it's currently not possible to update your profile picture nor your playlists cover image while accessing your account through the Web Player.
The solution will be to download our desktop app here (you can pick the version depending on your device and operative system), log into your account and follow these steps:
Hope you'll find this useful. Keep us posted if we can help with anything else 🙂
try uploading an image that’s 128x128 pixels. if you’re not sure of your image size (or you need to resize it), you can check/edit your image size on a Windows based desktop computer/laptop using the Paint application (click the Home tab > Resize > Pixels). if you’re using a Mac based desktop computer/laptop, use the Paintbrush application.
Just popping in to double-check whether my suggestions turned out to be helpful 🙂
If that's the case, feel free to mark my post featuring them as a solution so that other users will quickly see it when looking for an answer to the same question.
Hope to hear from you again if you need any more help with Spotify in the future!
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