Help Wizard

Step 1


Only play one music

Only play one music

I use web player over Google Chrome Version 66.0.3359.139, running in a MacBook Air with macOS High Sierra 10.13.4.

Since this morning, every time I play any music or playlist, after 15 seconds its stops, and starts playing YOU GOT LOVE.

Screen Shot 2018-05-12 at 1.58.04 PM.png

I try play another music, but after 15, 20 seconds it returns to YOU GOT LOVE. No matter what I try to play its keep returning to YOU GOT LOVE.

And even worst. After start playing YOU GOT LOVE, about 40 seconds later, the player returns to the beginning of the music, play the initial 40 seconds again and restart, over and over.

Then I tried in my iPhone. Samething. Uninstalled. Reinstalled. The same behavior.

Then I tried macOS client. The same. Samething. Unistalled. Reinstalled. The same behavior.

Then I tried my Samsung Android. The same.

As I tried using web, iOS, Android and macOS and the behavior is the same, looks like its related to my account and not to the player itself.

Help is welcome, as I'm not able to play anything, but the initial 40 seconds of YOU GOT LOVE.

1 Reply

Hey @thales66! Welcome to the Spotify Community. ^^


Are you still experiencing this issue?

If yes, could you try to check your play queue maybe the song is in there. ^^



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