[Other] An album cannot be played.

Reply

[Other] An album cannot be played.

HighHat
Visitor

I cannot play a specific album in Spotify (Baia by Pongo). The album is there, I can see the tracks, but the music will not start playing. Why? It is good music, I think.

 

1 Reply

Ivan
Spotify Legend

Hey @HighHat

 

Help’s here! 

 

What you can try first is to check if you can play this content when logging in to your Spotify account on a different device. This will help you determine if the issue might be device-related. If it doesn't occur on another device, we'd suggest making sure that your original device is up to speed with any software updates available.

 

If you experience the same on another device, try running a clean reinstall of the Spotify app. This will remove any corrupted data from previous installations and get you the latest app version with all necessary updates. 

 

Hope this helps. Let us know how it goes.

SUGGESTED POSTS