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I can't seem to get the email to reset my password since my phone was re booted so unable to log in to my account I already have.
1 Reply

Hey @pichardo85,


Welcome to the Spotify Community! Let's help you get logged into your account.

When you registered for Spotify did you use your Facebook details or create a username? If you registered via Facebook you can reset your password at
If you used Spotify, be sure to check your email Spam filter. I'd also look through your inbox to confirm you received a confirmation email from Spotify when you registered.


If you still have problems reseting your password you will need to get in touch with the customer services team directly using the online contact form and they will be able to look into getting this sorted for you.

If you get an automated email reply back directing you to the community or help pages, you need to reply directly to that email (even if its from no-reply) and one of the customer services agents will get back to you as soon as possible

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