Help Wizard

Step 1


Playlist Not Playing Any Of My Songs

Playlist Not Playing Any Of My Songs

  1. Plan





(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)


My Question or Issue

When I shuffle my playlist it plays random songs not the songs that I chose for said playist and tbh it is frustrating me.

1 Reply

Hey @wildflower0216,


Thanks for reaching out to us 🙂


If your account is on free, the songs will play in a shuffle mode. You'll be able to pick and play tracks as well as play tracks without the Shuffle mode only on selected playlists (with some slight differences on Desktop). You can find here more information about the type of listening experience you can access with the free service in comparison to Premium.


Hope this was helpful for you. If you have more questions, we are here for you.

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