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Playlist and podcast issues

Playlist and podcast issues

JopanOregu

Plan

Free

Country

Uzbekistan

Device

Samsung A50

Operating System

Android

 

My Question or Issue

In the last couple of days I ran into a problem, the tracks stopped showing in the albums, instead of that the name of the tracks appeared in the podcast or album, and there is only an opportunity to listen to these tracks in short. Also the buttons "Shuffle" and "Repeat" are gone

Screenshot_20210309-011648_Spotify.jpg
Screenshot_20210310-170711_Spotify.jpg
Reply
1 Reply

Eni

Hi there @JopanOregu

 

Welcome to the Community and thanks for reaching out about this. 

 

What you're describing is the expected behavior of the app for free users. 

 

Keep in mind that Shuffle is the playing option by default for free users so it's not possible to toggle this option on/off. For this reason, you can't select the song you want on demand and you can only listen to a preview as you mentioned. This is why the Repeat button isn't available either.

 

If you used to have this feature, you might have had a Premium trial. You can check the differences between the free and the Premium service in this article. 

 

If you have any questions, just let us know!

EniModerator
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