Playlists don't show up when I login using other devices

[Aemat92]

My phone just broke and whenever I login on my iPod or other devices it's completely blank. None of my playlists show up or my starred songs... Why is this??? The whole reason I pay for spotify is to be able to play music in the car. Someone help!!!!!

[Josh]

Hello!

Make sure you are logging into the right account, are you sure you are not in offline mode where you created the playlists? 

[Aemat92]

yeah it's the right account i only have one.... and no theyre not on offline mode. it's frustrating how you can't contact spotify for a solution