Podcasts: Starting Over

[BelleJo]

Plan: Premium

Country: USA

Device: Dell PC

Operating System: Windows 10

My Question or Issue: 

The web player opens. The web player begins playing the podcast. I decide I don't want to listen to the ad at the beginning of the podcast. I click the skip forward 15 seconds arrow. The podcast does not skip forward 15 seconds, the podcast starts over. 
The web player opens. The web player begins playing the podcast. I pause the podcast. I click play to resume the podcast. The podcast does not resume, the podcast starts over. 

[OscarDC]

Hey @BelleJo,

Thank you for reaching out to the Community.

This type of issue is commonly related to some cache stored on your browser that may affect its proper behavior. So in this case, we'd first recommend clearing the cache of your browser or trying in an incofnito window to see if it makes any difference. 

If the issue persists, would you mind checking with a different browser and confirming if the issue also happens if the podcast is not playing an ad?

Lastly, could you check if the Desktop app has the same behavior or if it works properly?

We'll be on the lookout.