Podcasts not playing

[perlesvals]

Hi there. I can´t play some podcasts, including my own! A warning appears saying: "Spotify can´t play this right now. If you have the file in your computer you can import it".

What is this and what does it mean that I can import a file. Where to and how?

Please hoping to fin some answers.

Thanks a lot.

[ribezaz]

Hey! Welcome to the Spotify community, it's great to have you here!

Could you check if the correct audio output device has been selected for Spotify? Also, make sure that the sample rate of the device is set to anywhere between 44.1 kHz and 192 kHz. You'll find a guide on how to do that + some additional things you can try in this article, check it out 

If you're experiencing this in the Web Player, I'd recommend trying the troubleshooting steps from this post.

Cheers,

ribezaz 😁🎶