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Por qué cuando cierro la app pierdo mis descargas y mi cuenta ?

Por qué cuando cierro la app pierdo mis descargas y mi cuenta ?

Tampoco puedo entrar a la app sin internet
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1 Reply

Hey @Macaca1,

 

Thanks for reaching out. We hope you don't mind us replying in English.

 

As a first step, can you please try running a clean reinstall of the app as described here? After that, make sure that Spotify is set as an exception in any memory- or battery-optimizing services on your device.

 

Let us know if that helps.

MihailYModerator
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