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¿Por qué me cobran mi plan estudiantil como individual?

¿Por qué me cobran mi plan estudiantil como individual?

Me cobran mi plan estudiantil como individual y eso que el mes anterior renové que sigo siendo estudiante.
2 Replies

Hi there,


Welcome to the Community and thanks for reaching out!


If you've already been verified as a student and the discount has been applied to your account, then all that's left is changing the plan to Premium Student. You can do that by following the steps in the confirmation email you've received from SheerID or by logging in on your account page.


Hope this clears things up. The Community is always here if there's anything else you need assistance with.



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Hice un cambio al plan estudiantil y me reflejaba que estaba todo listo sin embargo me siguen debitando el plan estandar y ya no se me permite realizar el proceso de verificación de estudiante


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