Premium not activating on mobile

Reply

Premium not activating on mobile

Shoabo
Newbie

Hello,

 My brotherI ordered spotify premium 2 days ago.

But on my mobile it still said I need to update my account into premium.
The only problem is that I am in France and can't go on internet on my mobile + I can't go on spotify on my laptop cause the campsite I'm working on blocks spotify throughout the WiFi.

Can someone help me with this problem??

1 Reply

Liam
Community Legend

@Shoabo wrote:

Hello,

 My brotherI ordered spotify premium 2 days ago.

But on my mobile it still said I need to update my account into premium.
The only problem is that I am in France and can't go on internet on my mobile + I can't go on spotify on my laptop cause the campsite I'm working on blocks spotify throughout the WiFi.

Can someone help me with this problem??


If you can't get internet on your mobile device how is Spotify supposed to check the servers and verify your premium subscription?

 

It needs an internet connection - both to stream and to check your subscription. You can store offline tracks and keep it offline for a maximum of 30 days however.

 

Liam

SUGGESTED POSTS