Problem German umlauts äöü in Web Player

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Problem German umlauts äöü in Web Player

Luigi777
Casual Listener

German umlauts are not being visualized correctly in Spotify Web Player. Using Google Chrome Version 51.0.2704.103 (64-bit) on OSX 10.11.6.

Bildschirmfoto 2016-07-30 um 13.50.52.png
Bildschirmfoto 2016-07-30 um 13.54.24.png
4 Replies

MaryC1
Spotify Legend

Hey @Luigi777,

 

Thanks for bringing this to our attention!

 

Just to check, is the same thing happening on the desktop app? Also, can you send us some examples of playlists with this issue? Just right-click on the playlist name > Copy Spotify URI.

 

We'll be waiting for your reply,

Luigi777
Casual Listener

Not happening on the desktop app (couldn't find an example). In Web-Player it only happens under <https://play.spotify.com/discover> (A). Under this link e.g. it showed me this the following album <https://play.spotify.com/album/6Ttnb4f8aPy7ytDJqV10FT> (B) and the title which should contain an "ü" in "Glück" wasn't visualized correctly in A. After clicking on it and getting to website B, the ü was visualized correctly. I tried logging out and back in (using facebook login) an and disabling addons (using private google chrome window).

MaryC1
Spotify Legend

Hey @Luigi777, thanks for sending that info over.

 

We've reported this to right folks and we hope to have a fix for it soon!

 

All the best,

Luigi777
Casual Listener

FYI problem is still not fixed. Just to make sure that the issue is not on my side, I tested it in different web browser now too. Screenshot shows the problem with "Tiësto". Problem displaying Tiësto (image made in Safari, but e.g. in Chrome exactly the same)Problem displaying Tiësto (image made in Safari, but e.g. in Chrome exactly the same)

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