Help Wizard

Step 1


Problem with playing on echo dot from today.

Problem with playing on echo dot from today.







(Amazon echo dot)



My Question or Issue

Hi everybody

I meet this problem with Amazon echo dot with playing spotify.

My situation:

I connected my Spotify premium account with Alex's profile and everything worked correctly, but since yesterday Alexa began to answer that somenthing went wrong when I spoke alexa "play spotify, music or playlist ...". When I turn to play Spotify from my smartphone Alexa app or directly from the Spotify app and chose to play the echo dot spotify device it can play correct. Than I can command by my voice to Echo turn next song, search a song etc.
When I will try to play the Spotify on echo by voice order 'm getting same warning "Somthing went wrong".

I found answare and I tried to re-register echo dot devices. It helped but only temporary and this problem apear again.


Any idea of ​​what I can do more?

1 Reply

Hey @1yl_klyu-w9wz! Welcome to the Spotify Community. ^^


I'm sorry to hear that.

Is your Amazon Echo Dot still behaving wrong?

If yes, could you check if there is an firmware update available for it?


Let me know how it goes! ^^


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