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Problem with ps4 app

Problem with ps4 app

When I open the app it asks me to login. After I entered username and password, it asks to link accounts. When I try to "link accounts", I get the message that the accounts are already linked. (I have not linked my spotify account to any other PSN.) Then I'm back to login. I have used the app earlier without problem.
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3 Replies

Hey there @PerKr, welcome to the community!

 

Let's try to troubleshoot this 🙂 You can head to your Account page and remove that device from the list. If you see it more than once, remove both. Then, try linking your device anew.

 

Let me know if that helps!

K

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Treat others the way you want to be treated!
I can help in english, français or ελληνικά
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Thanks! and thanks for the quick response! 🙂
I have tried to remove it from the list on my account, but it does not help.

Hey again 🙂

 

Well, in this case it'd be best to get in touch with PlayStation support so they can take a look under the hood for you.

 

Let me know if you have more questions, sorry I couldn't help more 🙂

K

-------------------------------------------------------------------------

Treat others the way you want to be treated!
I can help in english, français or ελληνικά
Follow me on Spotify | What is a Community Star? Join us!

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