Problems to sync Spotify to Amazon Echo

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Problems to sync Spotify to Amazon Echo

Ulysses777
Music Fan

Hi, guys, just bought Amazon Echo but so frustrating that I couldnt link it to my Spotify account. I live in Mexico and have Spotify PRemium. I've tried from Alexa app iphone and also on macbook air and there is no way that Spotify option is available. I can see it but its disabled to click as you can see in image below. Anyone?

 

 

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32 Replies

pystis
Newbie

Thank you so much. This solved my problem. 🙂

pbdunnmd
Casual Listener

I followed your advice and got to content and devices (no word "manage") but there was nothing at all about spotify. 

pbdunnmd
Casual Listener

Followed our advice but there is nothing at all about spotify.

Rodrigotenap
Newbie

Wait, where is the digital content tab?

GB31
Newbie

Worked!

Terratone777
Casual Listener

My Spotify although linked, was no longer available on Echo Dot. I went to Amazon Alexa app. Recieved a  503 Service Unavailable error. Ugh. Checked the posts. Some said to go to Amazon Account via web browser. Then go to Digital content and devices, then Content and devices, then Settings. The other post said to change country to US but.... I was already in US in settings.... OK. Went to change settings and it was US but mostly blank on other fields. Filled out other fields like Address,State, etc.

Saved and checked to link Spotify. Bingo! Worked. 🙂 Hope this works for you.

I really enjoy the Echo Dot. I find though the Customer Service for Amazon has much to be desired. 

dindomed
Newbie

I live in the Philippines and I was informed the Spotify is not a problem for ECHO.

I bought several ECHO SPOT and ECHO... and realized none of them can be synced with SPOTIFY.

 

It even said in the box ...SPOTIFY..

 

I think this should be addressed...

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Terratone777
Casual Listener
From what I have read from other people outside the UK and US, the
possible fix is to change settings in your Amazon Account via web browser.
Go to Digital content and devices, then Content and devices, then Settings.
The other post said to change country to US. You can fill out any address
in the US if it still has issues in that area. Just don't change your
delivery address which is separate and altogether something different. Hope
this helps. 🙂

Helomatias
Casual Listener

I live in Brazil

and have Spotify Premium but can’t connect to Amazon Echo. The option Spotify can’t be selected. Where do I make changes in Amazon account? Didn’t find digital content 

thanks

Terratone777
Casual Listener

          When you go to amazon web page, login in and on the right hand top side of the page go to accounts and lists. A menu will pop up when you put your mouse there. On the second column click your account. Under Digital Content and Devices column click content and devices. In that page click Settings. It is the last of the three tabs on the page. Then go to country settings and fill the information to United States and an any address in the US. Hope this helps. 

Best

Helomatias
Casual Listener
Thanks a lot! You saved my life because you made me check Amazon account. I’ll add something here just to help others: I already had a US Amazon account, but it was all about updating payment method.
Tks again!

Terratone777
Casual Listener
Glad to help! 🙂

NickMah
Newbie

Well it's now a year later and the problem still exists. I've paid for a premium account purely so that I can use it on Alexa and to what avail. Hopefully your Technical Team will “soon” find a solution. Wonder how much longer a “little longer” is !!

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