Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
I use the webplayer exclusively, and since a week or two maybe the radio function is nowhere to be found. The button isn't on the left any more, track menus no longer offers to start radio.
The radiofunction is still accessible through direct links, but to start radio by a track you have to copy and paste the track ID into the radio url of a different track.
I hope this gets fixed soon, there's been a bunch of posts about it all over these forums and the only thing even close to an answer has been that it can happen if you have a slow connection or just upgraded to premium - neither of which applies to me.
It would be nice to at least hear that someone is aware of the issue and that it's being looked at - or not, as the case may be.
I just checked mine in Chrome 53, and the radio tab on the left and all radio stations are still there. But maybe they are testing something again on a few random users.
Still no change, still no solution. Where does one even go to report an actual bug in spotify?
https://community.spotify.com/t5/Ongoing-Issues/idb-p/Spotify_Bugs and submit a new issue there.
If anyone else has this issue and finds this post, please come contribute to the discussion and trouble shooting here:
I have also recently run in to this problem. I've cleared my cache, and still nothing. I've also tried going diretly to www.spotify.com/radio and below is a screenshot of what I get when I go to that link.
Spotify seems unable or unwilling to fix this bug so at this point I'm recommending everyone to look for other options for their streaming audio.
That being said the correct link is https://play.spotify.com/radio and through it you should be able to access limited radio functions.
I think they have removed the radio to try and force people to download the app. Probably because too many using ad blockers in their browsers.
It's weird because it was there until I became a premium user. Once I became premium, the layout of the webplayer changed immediately and the radio function was gone. On mobile after my playlist is finished, if the playlist is not on repeat, Spotify will connect me with a radio that plays similar music so that I can discover new songs. This function is gone on the radio. I think they removed it deliberately.
They definitely changed it recently and I can only imagine it has to do with ad blockers. I can still use the radio, I just can't see it. Forshame, as I use the web player at work.
Radios can be started by right-clicking on any Artist, Track or Album link.
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…