Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Registration Ads Studio - Problems with NPO VAT number

Registration Ads Studio - Problems with NPO VAT number

Katharina_VP

Hi all,

we are an international operating Non-Profit Organisation based in Germany. We do have an (official non-profit) VAT number, but the format is not accepted during registration for Spotify Ad Studio - is someone able to help?

Many thanks in advance!

Katharina

Reply
3 Replies

Elena

Hey there @Katharina_VP,

Thanks for reaching out and welcome to the Community!

In this case we suggest that you contact the Support Team for Spotify Ad Studio. They'll be more than happy to look into what's going on. You can contact them here.


Hope this helps. Let us know how you get on.

 

Have a great day!

ElenaModerator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.
Are you new to the Community? Take a moment to introduce yourself!

Katharina_VP

Dear Elena,

many thanks - I´ll try this out and let you know 🙂

Have a great day, too!

Katharina

IFOxford

This is an ongoing issue: I run a charity and we don't have a VAT number at all. I have contacted the ads team at Spotify and nothing yet in terms of help. Seems like it's not easy to promote non-commercial cultural activities 

Suggested posts