Rename Fire TV

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Rename Fire TV

kevink98
Regular

Hi,

 

I'm using Spotify on my Fire TV Devices. 

I noticed that newer Fire TV's are now using the name I entered on Amazon (which is quite nice!)

But I still got two older devices and they just show up with "Amazon Fire TV Gen 3" - but this device even got the new interface update and the name still persists (although I renamed it to "Fire TV Kitchen" on Amazon, e.g.)

 

Is there anything I can do to finally get rid of this naming problem on older devices too?

 

All the best, 

Kevin

3 Replies

Alex
Moderator
Moderator

Hey @kevink98,

 

Thanks for reaching out about this in the Community!

 

Older devices may not support the features required to share the customized name over the network.

 

What you can try is to do a factory reset of the older devices and update to the latest firmware after that. 

 

For further assistance we'd recommend reaching out to the support team from Amazon.

 

Hope this helps 🙂

AlexModerator
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kevink98
Regular

Hello,

 

thanks, the reset option is not working. I would still appreciate, if spotify uses the feature over all amazon devices.

 

Best,
Kevin

Jeremy
Moderator
Moderator

Hey there @kevink98,

 

Thank you for your confirmation and feedback.

 

As suggested above - we suggest that you contact the support team from Amazon.

 

Let us know if we can help you with anything else 🙂

Take care!

JeremyModerator
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