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Roku - playlists don't work

Roku - playlists don't work

fej

We have occasionally suffrered a "spinning wheel" problem when trying to either access a playlist or add a track to a playlist. Lately it has become a lot worse, and, as I type, hasn't worked for about ten days. Does anyone have the same problem, or any ideas please? I have tried unplugging it several times, but no joy. Many thanks.

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2 Replies

sandyfischler

Me too. I haven't been able to access Discover Weekly for months now and now the service has stopped working on Roku all together. Since I do all my listening on Roku, I guess Spotify is leaving me no choice but to cancel since I'm paying for a service I'm not getting. 

MattSuda

Hey @fej @sandyfischler

 

An update from Spotify has been posted here:

 

https://community.spotify.com/t5/Ongoing-Issues/Playlists-not-showing-on-Roku/idc-p/1626585/highligh...

 

"Due to various technical challenges, the Playlists feature has been removed from the Roku Spotify app.

 

We do understand your concerns and are working with Roku on how best to move forward with this app. In the meantime, you can search for and play artists, songs and albums, and your playlists are always available on your other devices with our desktop and mobile apps.


There are other ways to listen to Spotify on your TV too. Check out our guide at www.spotify.com/tv."

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