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[SOLVED, Solution inside] Can't acces Web Player on any browser

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[SOLVED, Solution inside] Can't acces Web Player on any browser

Scroll a little and you will find my posts eexplaining how I fixed everything, is the message number 3)

Since some days ago, more than a week, I can't access the Spotify Web Player on any browser (Chrome, Firefox, Internet Explorer and Microsoft Edge). Trying to access from my phone works (on Desktop View in browser), using a VPN of my own country works, on Linux it works, the desktop program also works. I don't know what I have to do anymore, if it is an Spotify problem, a problem from my network, I don't know. If someone can help me, I will be glad. 
I have my suspects it can be a DNS problem, but changing the DNS on my computer changes nothing.

(Also it can't also show the embeds playlist or songs on Discord, now it makes the app crash, though I am not so worried about this last thing)

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Marked as solution

Okay, after some more deep searching I have finally found a solution.
On this thread: someone suggested (here: https://community.spotify.com/t5/forums/replypage/board-id/002/message-id/52335) to remove the webs from Spotify from the "hosts" file of Windows. I didn't do exactly that, I prefer to reset the entire hosts file, in any case. Just following this instructions https://support.microsoft.com/en-gb/help/972034/how-to-reset-the-hosts-file-back-to-the-default 

And everything now works pefectly fine, I hope this helps someone, because right now I am very happy to be able to use Spotify's Web Player again! 

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3 Replies

Hi @nanopulga im sorry to hear you've got issues with spotify.

 

My first thought on the problem is that something is cearly wrong with your wi-fi on your browsers though it works with a vpn on and  the downloaded app on your desktop i can't see how it would be something wrong whit your wi-fi, my suggestion is to talk directly to spotify about this though I think the problem is with the spotify app it self. Here is a https://support.spotify.com/us/contact-spotify-support/ link to suport form were you can describe the problems you have, good luck and i really hope it gets fixed so you can enjoy spotify to it's full potencial

 

Greetings Viktor 

ive had the same problem and its unbelievably annoying for discord to crash every time. ive been having the web player dns error for months now but discord crashing is the last straw

Marked as solution

Okay, after some more deep searching I have finally found a solution.
On this thread: someone suggested (here: https://community.spotify.com/t5/forums/replypage/board-id/002/message-id/52335) to remove the webs from Spotify from the "hosts" file of Windows. I didn't do exactly that, I prefer to reset the entire hosts file, in any case. Just following this instructions https://support.microsoft.com/en-gb/help/972034/how-to-reset-the-hosts-file-back-to-the-default 

And everything now works pefectly fine, I hope this helps someone, because right now I am very happy to be able to use Spotify's Web Player again! 

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