Samsung Frame search not playing songs

Reply

Samsung Frame search not playing songs

MattH3
Visitor

Plan

Premium

Country

Canada

Device

Samsung Frame 2020

 

My Question or Issue

When I search for a song, I can find it but  trying to play it generates an error message ('Something went wrong').  Playing a playlist through search still works. 

16202589051351537799925482034416.jpg
1 Reply

CarlosE
Moderator
Moderator

Hi there @MattH3,

 

Thanks for reaching out to the Community and welcome!

 

Can you try logging out from your Spotify account, unplugging your TV from power for a few seconds and plugging it back, then logging back in? If that doesn't do the trick, try reinstalling the app.

 

If the issue persists, try restarting your router.

 

Hope that helps. Keep us posted on how it goes.

CarlosEModerator
 
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
 
SUGGESTED POSTS