Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Samsung Gear S3 can't login

Samsung Gear S3 can't login

Can't login (using facebook) to spotify using my gear s3. I've tried just about everything I could find on forums. Reinstalling the app, reseting the watch, clearing offline devices on spotify website, tried setting up device UN & PW, changed my FB password, reinstalled the phone on my app, made sure I was logged out everywhere, tried it with different settings (wifi, lte/3g, remote). NOTHING WORKS. I try to login (I have a premium account) and it says "Unable to Log in. Please check user name and password." YES I am sure I am using the correct credentials. I am at a total loss....

Reply
4 Replies

You need to go to "Set device password" under your account on spotify.com.

From there you are provided with a special username and can create a special password. You have to use these credentials to log in on your watch.

My Gear S3 stay loading when i try logging on Spotify App. Facebook, Facebook Password App, Spotify device password. Whatever.

I can't find this setting in my spotify account, can someone help direct me to where it is? 

Account>Set device password> send email to set password.

 

You get into your account through spotify online, on your browser. 

 

It's important to remember both passwrod&username, because you need them both to get into your account on your gear. 

Suggested posts