I have a Samsung Smart TV UE49KS7000 with the spotify app pre-installed. For over a month I have been unable to access Spotify on my TV- when I select the app, I am greeted with a black screen only.
The app is fully updated and I am unable to uninstall and re-install as the app is pre-loaded on the TV. The TV's software is also fully up-to-date.
Any ideas? Thanks
<crickets> Why doesn't Spotify fix this issue??
Hi Muzikality,
I didn't do anything myself to resolve it but the app on my TV received an update not long after my post and now it works fine so looks like someone is reading these! Good luck with yours!
My Spotify app has a black screen on my TV.....first time with this issue help!!!
Hi
You might want to try what I suggested above about reinstalling the app. First try holding down the exit button on your remote until Spotify closes.
Regards
Martin
That works!!! Not only on the Spotify app, but on Pandora as well. Thank you, Wandaluzt!
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