Samsung Smart TV Issues

[rog0611]

My smartTV Samsung mod. UE55ES8005UXXE has a problem with playing from my Spotify playlist. Iy Takes some minutes before starting to play, and after different varuations it stops playing-startsagain-stops.After a while it stops completely, and a red stripe on top of the screen tells "error IR:3"
Seconds later the red stripe tell me" There was a problem connecting to Spotify.Please visit lwww.spotify.com/help"
I have tried several times, but without success. Spotify functions perfectly on my iphone and ipad.
My mail adress: <snip>@online.no
Please try to help me with this problem.
Thanhs in advance.
Roger Teig. Mobile phone: <snip>

[Snip-Email(Privacy)-Peter]

[Peter__]

Hey @rog0611 🙂 

I've moved your post out into its own topic to allow us to do some troubleshooting. I've also hidden some of your details to protect your privacy! 

Have you tried removing and re-adding the app?

[Legitti]

If you can, factory reset settings if re-install wont work. Also make sure you have latest fimewire installed for tv

[molle89]

I have this problem all the time. Very annoying 😕