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Samsung Smart TV app freezes with green logo

Samsung Smart TV app freezes with green logo

vicentecamu

I've recently brought a new Samsung Smart TV model MU6100 43" but the Spotify app freezes at the start with the green logo and grey background. I've already reset the tv to the presets and reinstall the app, but it keeps freezing. I can even connect my windows Spotify app to the TV to listen, but can't see anything.

 

Any solution? thanks!

Reply
1 Reply

Nico

Hey @vicentecamu! Welcome to the Spotify Community. ^^

 

Are you still not able to get into your Samsung Smart TV app properly?

If yes, please try to check if there is an update for your Samsung Smart TV ready that fixes this issue. ^^

 

Peace

 

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