Samsung Smart TV

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Samsung Smart TV

PhoenixGB
Newbie

Hi

 

I have a Samsung Smart TV purchased in Dubai, i reset the TV and started it all up whilst connected to my UK VPN, i have the Spotify app but i get a message saying that the TV's firmware doesnt support the app.

 

Any ideas?

89 Replies

Popfan
Music Fan

And now the Spotify app is gone - withdrawn. Just as well...

Jude
Spotify Legend

Hi All,

 

I have summarised the information that I have about in this post. Hopefully, this will save any further confusion, although there will be some disappointment for owners of unsupported models.

Oboemasesetokoe
Casual Listener

Ok thanks for the update. hope to see the ES5500 to be supported in the comming weeks .

user-removed
Not applicable

Thanks. The Spotify was withdrawn as some users wrote - do you know: will it be modified in the meantime? I already upgraded firmware, but the app was not working...

Regards

Jude
Spotify Legend

Hi FletzMusik, I'm not sure I understand the question. If you have E5000 or E6000 it isn't supported at the moment. Hopefully, this will change very soon.

user-removed
Not applicable

hi, i have a ue40es6710 - so no app in the moment... But with the firmware 29.0 as you described i was not succesull to install th app (lat week i could download it from the samsungapps...but as other users wrote from tuesday on it was withdrawn. so will the app be modified?

Popfan
Music Fan

Question: Does the Smart TV based version "x-fade" the tracks like the PC & mobile based version does?

Mrschlangdude
Newbie

it will come, got the info from samsungsupportchat like... last week, they said that there will be a update for our TV's in some days :3 got the 5505 so.. 

erikf85
Casual Listener

It´s very quiet and still no Spotify APP on my Samsung UE40ES6535....? Come on!!

kozzmann
Regular

I can't understand that it has to take so long. Are The 5000 and 6000 models so bad?

Popfan
Music Fan

Hopefully the app will run on the 6 series after the next fw update. I did the update and did it run? Nope!

Popfan
Music Fan

The plan is to get the 8 series, and use the 6 series in the bedroom.becouse the 5-6 series cant do sh*t as we all can see! Q: Why do they sell them at all?? A: To make you understand that you have to get yourself a better and more expensive model! THERE IS SOMETHING FISHY GOIN' ON!! And Spotify proves the point! But if the upcoming update system, Smart Evo. Kit, works on the 5-6 series were all home free, but I don't think it will!. Spotify, you could lose some dear subscribers while doing this stunt!

kozzmann
Regular

I feel cheated by Samsung. I paid a lot of money for my ue40es6900.

Now I realize that it is inferior quality, or at least they want to make me think that.

If there are apps that can stream movies to the television I cannot understand that there is no working app for streaming music.

There is indeed something fishy going on.

Popfan
Music Fan

I stream movies with Netflix (app) on my 6 series, works perfectly. And use Spotify on a daily bases on my pc, also works perfectly. But Netflix doesn't work so well on the pc. So YES there is something fishy going on!! Oki, Netflix runs on the Silverlight platform, which requires a powerful cpu, and so on..but still! I mean, if movies work...why not music???

Alahti
Regular

With 1030.0 update no Spotify app. So still waiting, hopefully not long.

Popfan
Music Fan

Good news: The app is coming to the 5 & 6 series after the next fw update! They are working on it right now, Samsung support says. Nice!!

kozzmann
Regular

That is great news. I hope it is true.

Thanks for the info. 

cescurules
Newbie

hi, i have eu46es8000 series, and a spotify premium account, and I have problems with the app. It needs an upgrade of firmware, but my tv has the latest. can you help me? thanks you!!!

 

Bitterman
Casual Listener

My TV was just upgraded to the latest version available for the E6000 series. Initially I upgraded from 1028 > 1029, and two days ago from 1029 > 1030. No sign of Spotify yet?

Popfan
Music Fan

Hopefully the app will appear/run (on the 5 & 6 series) after the 1031 update. That's what Samsung's support told me. Fingers crossed!

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