Samsung SmartTV doesn't accept lastest firmware.

[elsemieni]

Hi.

I have a Samsung UN32-EH5300 SmartTV from 2011 (Chile) with the lastest firmware (1020.1). I just installed today Spotify from store and gives me the error "The device firmware does not support this application. Please update to the latest firmware". I have the lastest firmware already and the lastest version of the application. 

Any idea what's the matter? Maybe Spotify was not compatible with my TV model ( but it's strange, if there's the cause, it will doesn't show in app store), or some issue with my country ( as far i know spotify is officially in Chile).

Thanks 🙂 

[Joe]

I'd get in touch with the samsung support guys as they should know what's going on.

[elsemieni]

Just a fact... That error appears inside Spotify app, so wasn't a error coming from TV system directly. 

I don't know really why Spotify makes firmware checks, if supported tv models are already filtered before publishing in app store of smart tv.

Grettings!