Samsung TV (Tizen) Progress Bar bugging

[tn9_1]

So everytime I want to play music, the progress bar will start at a random time instead of 00:00. For example, I play ETA by Newjeans and the progress bar start at 00:27 instead of 00:00

[tn9_1]

Proof:

[Junispro]

I am facing the exact same issue too. Sometimes the time difference is 15s, 18s or 20+s. Pausing the music would cause the progress bar to jump back to the right value, resuming would cause it to jump back to the wrong value again, rendering features like Lyrics useless.

[szerwony]

I have exactly the same problem since about two months! And on my TV the time difference is often over 1 minute.

[tn9_1]

So the solution is to login into another account then switch back into yours!

[szerwony]

This helps maybe for a few days. I have two accounts on my TV and even if the problem disappears after switching accounts, it comes back.

[MihailY]

Hey folks,

Thanks for reaching out.

We've checked this on our end but couldn't reproduce the issue. To report this to our tech team, can you let us know the following:

• Your exact TV model and OS version
• Some other relevant troubleshooting steps you've tried apart from switching accounts (e.g. reinstalling the app, restarting your router, connecting to a hotspot on your phone)
• Does this happen with both podcasts and music? 
• Does it make a difference where you start the playback from? (e.g. from a playlist, an album, search results)

We'll be on the lookout for your responses.

[szerwony]

I have Samsung QE55Q80D with latest 1201 software. Currently even switching accounts doesn't fix anything. I listen only to music and it doesn't matter where I start the playback from.

[Junispro]

I own the Samsung Frame TV 2022 LS03B. Tizen OS version 1651. This issue also applies to my Samsung Freestyle 2nd Generation. The issue used to be resolved with a restart in the past, but now, I've got to carry out a reinstall, and do multiple cold boots for the issue to be fixed temporarily. If Spotify Connect is active on another device, the progress bar on the TV will always be a certain number of seconds off compared to the other device. If music is paused, the bar on the TV goes to the correct value again. Here's a insight I found, when the progress bar is working normally, if I change the volume, the bar will jump to a different spot, but the issue can be quickly resolved with a pause and play. If the bar is not in sync properly, changing volume does not affect it at all, but pausing and playing cannot resolve the issue. The progress bar is glitched regardless of which music, playlist or even music video is playing. Please take a look into this. 

[Kai0621]

請問有什麼解決方法了嗎？這樣歌詞就完全對不上了…

[transonic]

Hi,

I have the same problem. All songs start with the progress bar at 03:18. The following is found under "About":

UI: 2025.03.10_0-4238d0c

Player: release-v2.284-15-g5694364d-utcmlpvh HEAD-v3.205.217-g53b33dc3

Container: 2.1.61

Brand: samsung Model: tq55s95datxxc

This is extremely annoying as it is not possible to scroll the songs properly, for example. Any help is appreciated.

Kind regards,

Johannes