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Se me desconecta el web player

Se me desconecta el web player

Hola. Escucho musica tranquilamente y de golpe se desconecta. No hay un patron de cada cuanto tiempo o ante alguna circunstancia. 
No hay problemas de conectividad, ni proxy, ni firewall levantado.

En cada desconexion, me obliga a loguearme de nuevo.

Plan

Premium

Country

 Argentina

Device

HP Probook (Disco SSD)

Operating System

Win10

 

My Question or Issue

 Que puedo revisar?

Reply
1 Reply

Hey @leancarbalo, welcome to the Community!

We hope you don't mind if we reply in English. If you'd like help in Spanish, you can reach out to us via email.

 

Sorry to hear you're having trouble with the web player. Is this happening on an office or home network?

 

Do you have any trouble using the desktop app? If you don't have it, you can download it here.

 

Let us know how it goes.

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