Set a password for your devices - No email sent

[Abstract]

I'm trying to set up a Spotify device username and password. The email address Spotify is trying to contact is correct and I have recieved emails from Spotify in the past but I haven't gotten an email to set the device password in 6 hours. I have checked my spam folder and it's not there.

[MattSuda]

I suggest you contact support so they can help you

https://www.spotify.com/about-us/contact/contact-spotify-support/

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it.

Support usually replies within 24-48 hours.

[Abstract]

Oh cool I was trying to find where to contact Spotfiy support but all I coul find was the community forums. Thank you.

[MattSuda]

You're welcome 

[Stepster]

I'm having the same problem. I have an account created with facebook but now need a device password to use with a device. I've been to the support link and it sends me in circles. Tells me to check the forums or twitter. I just need the device password or to speak with a person by email and not an automated message. Any help would be nice.

[MattSuda]

@Stepster 

Which device?

You should be able to type in your Facebook email and password to login on the device. 

[msprenkels]

I use a Onkyo TX-NR609

tried  to login with Facebook credentials: does not work

tried to login with spotify username (digits only) and facebook password: does not work

tried to requeste password reminder for device: does not work

these were the suggestions of Spotify support. Useless.

I did check spam folders: nothing found

I have a 3 person family account.