Sharing to instagram story not working

Sharing to instagram story not working

Buttdummy

 

Plan

Premium

Country

Canada

Device

Sony Xperia xz1

Operating System

Android 9

 

My Question or Issue

For the past few days every time I try to share a song to my instagram Story, instagram opens but to a blank screen as if I'm taking a picture and the usual spotify share screen isn't showing up. Attached a screengrab for reference. Would. Love to see this fixed asap! Both apps are up to date and have been deleted and reinstalled to no avail. 

Screenshot_20191216-111800.png
Reply
4 Replies

Emilia_8

Hi @Buttdummy

 

Please, check this ongoing issue.

If that's something you're experiencing, make sure to add your +VOTE there and provide all the information needed. That way you'll be notified with all the future updates on that case. 

Emilia_8Spotify Star
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Note: I'm not a Spotify employee.

stephanie76

Hi! I have had the same issue with sharing music in my stories...I get a black screen and nothing.

Can you let us know how to fix this? Thanks.

Petya

Hi @stephanie76,

 

Sorry to hear you're experiencing this, too! 

 

There's an Ongoing Issue with sharing music to Instagram stories at the moment like @Emilia_8 said. It would be helpful for us if you click on +VOTE because this shows how many people have this issue. When you add which device, OS and Spotify version you have, you'll help the right teams who are looking into this. Hope this sheds some light on the subject!

 

Stay tuned!

PetyaModerator
 
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If you appreciate my answer, maybe give me a Like.
 

stephanie76
Thank you, please keep us posted!
I have a Samsung 8+ Phone.

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