Type in your question below and we'll check to see what answers we can find...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Hello - I'm a Premium User in the US with an iPhone 11 Pro with iOS 14.2
Lately I've noticed that the Shuffling isn't truly working. It will shuffle but a ~10 song subset of the songs of a much larger playlist are always at the top (vs. truly randomizing the playlist).
Please see the attached screenshots where I've done this a few times on the app created playlist that has 150 songs. However, this is not unique to this playlist and has been a recurring issue for me. I've also noticed this on both the iPhone app and the desktop computer app.