'Song not in your catalog'

[retropxssy]

My Question or Issue

Hey I'm an artist and released a new single yesterday.

The single went live and all was fine but now my stats for it have disappeared including the live stream count. It is greyed out and when I hover over it, it says 'song not in catalog'.

The song is still on my spotify page and still plays and is still 'live' on Distrokid. I am very worried and confused by this.

[Elena]

Hey there @retropxssy, 

Thanks for reaching out to the Community about this. 
 

We suggest you get in touch with our team at Spotify for Artists. These folks specialize in queries submitted to Spotify by artists and content creators.

They should be able to help you more specifically with the issue you’re addressing. 

You can reach out to them here.    

Hope this helps. Let us know if you have any more questions.