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Songs in playlist disappeared

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Songs in playlist disappeared

Hello!

 

I have a problem. I started to wonder why I only hear like the same 5 songs in a playlist from me of my favourite band. Now I checked it and see: There are only five tracks in the playlist. But there should be way more and the headline still tells me there are 29 tracks. But on PC and on mobile spotify shows me only 6 songs.

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Hi there and welcome to the community,

 

Could you try doing a full reinstallation of the app, including removing your local cache/data files. If that doesn't help then get in touch with the spotify support team by using the online contact form or by tweeting @SpotifyCares on twitter. 

 

If you get an auto reply back directing you to the help pages, just reply directly to that email (even if its from no-reply) and one of the employees will get back to you as soon as possible.


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2 Replies
Marked as solution

Hi there and welcome to the community,

 

Could you try doing a full reinstallation of the app, including removing your local cache/data files. If that doesn't help then get in touch with the spotify support team by using the online contact form or by tweeting @SpotifyCares on twitter. 

 

If you get an auto reply back directing you to the help pages, just reply directly to that email (even if its from no-reply) and one of the employees will get back to you as soon as possible.


What's a Spotify Rock Star, and how do I become one?
Last.fm | Twitter

Backstage Intro - Meet Jordi!
What's it like to be in a Spotify Office?


Did I help? Please add a like!
Did I solve your issue? Please accept as the solution!


Thanks for your help. The support told me, the label removed the music of this artist from Spotify!

Answer within 12 hours! Really appreciate this!

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