Songs keep skipping by themselves. HELP.

Solved!
Reply

Songs keep skipping by themselves. HELP.

vybz
Casual Listener

I'm using a free plan and using a HP pavilion Chromebook on Chrome OS 65. 

I cannot download the actual spotify player because im on Chromebook so i use the web player a lot but recently whenever a start a song, it skips after 2 second, then again and for every song. It just keeps skipping after a couple seconds. 

I've went through a lot of threads but they were all from around 2014 so i created a new one, if there is a new answer.

fearmakasu
Casual Listener

Here is what you do, go onto the spotify app on your chromebook and click on the 3 dots on the right hand corner, then click on app info. Once you do that, click allow protected content. and then refresh the app. Now it should be working! If youre on the web player on chrome browser then just press on the lock symbol on the left hand side of the url on top, then allow protected content right there. Refresh. Now it should be working for you too!

1 ACCEPTED SOLUTION

Accepted Solutions
Solution!

Elena
Moderator
Moderator

Hey there folks,

 

Thank you for your posts.

 

We're sorry to hear you're still having trouble with with. We can confirm that this ongoing issue should now be fixed, so your issue might be caused by something else.

 

Make sure to take a look at the supported browsers listed here. If you've checked that would you mind letting us know what troubleshooting steps you've done?

 

We'll have an eye out for your reply 🙂

 

Cheers!

ElenaModerator
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
 

View solution in original post

121 Replies

Ivan
Spotify Legend

Hey there @vybz

 

Thanks for reaching out to the Community about this. 

 

If the Spotify web player keeps on skipping through songs once you start playing, check if the same happens when you use it in a private/incognito window. This will make sure you avoid any issues with the browser's cache. If that doesn't do the trick try a different browser as well.

 

If your Chromebook is Google Play Store Enabled, you can download the Android version of the Spotify app from the Google Play Store. When using the Spotify app on your Chromebook you'll be able to download music for offline listening. 

 

Keep us posted! We'll be here if you have any questions. 

Alyssa345
Casual Listener
ive tried everything, but my spotify still skips songs automatically and doesn't let me listen to music for longer than 2 seconds. every time i try to click on a song to play it starts skipping the song and gets stuck on one song.

ajka22
Casual Listener

the same thing keeps happening to me it is very annoying

clbayless
Regular

I am having this problem too and I've tried everything to fix it and it's still not working

jayfino
Regular

did this also start yesterday for you?

AlikeL
Casual Listener
yes.

AlikeL
Casual Listener

Im on a school chromebook, i use the web player. This keeps happening, please fix this spotify.

Elena
Moderator
Moderator

Hey there folks,

 

Thank you for reaching out.

 

Can you confirm if you have tried downloading the app from the Google play Store on your Chromebook devices and if that works better for you?

 

Also - have you tried playing music in a private/incognito window?

 

Keep us posted. We'll have an eye out for your reply.

 

Cheers!

ElenaModerator
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
 

SaraGatlin
Casual Listener
Hey, my administrator disabled the use of incognito tabs and windows, and downloading the app from the Google Play Store didn't help me. Is there anything else that can be done?

sallyd
Casual Listener
I have done both of these things & nothing is working. Is there anything else I can do?

ashaelaj
Casual Listener

This is happening to me as well. Downloading apps on my chromebook has been restricted by administrator, and incognito was not working. Is there anything else I can do?

Edit: I should add that I've tried clearing my cookies, using different accounts, and restarting the computer in general. I'm using a Google Chrome OS Version 86.0.4240.68 with Linux.

LyriumTainted
Visitor

I'm having the same problem now; it only started today, and nothing's fixed it yet.

Smol8151
Casual Listener

i have no download perms and yes it happend yesterday and i TRIED an incognito window

AAAAAAARRRRRRRRRGGGGGGHHHHHHHHHH

Bodislav
Casual Listener

Hello everyone!

I'm having the same problem as well. The issue occurs only when the web version of Spotify is used (or when you control the web version using the Spotify smartphone app). Trying Incognito gives nothing, so the problem persists.

 

Please, Spotify, fix the thing! Thank you!

 

P.S.: I'm a Premium user.

SpookyBoi1
Casual Listener

I am having the same issue, I have the app and it does the same thing although for me it skips a few songs then plays one to 9 seconds then stops.

Let me know when this bug is fixed

konopowa229
Visitor

I turned off my adblocker, no luck. I tried going incognito, that didn't work. I tried clearing my cache then I cleared my cookies, those didn't work. I couldn't download the app because it's incompatible with my chromebook. The app works fine on my phone, and the web player used to work fine on my chromebook, as I was using it around week ago. Now it skips songs after 2 seconds, even if I pause the song it still skips it, but it plays ads all the way through. Hope this info helps.

EDIT: I'm using a Samsung xe303c12-a01us Chromebook with some version of ChromiumOS (ChromeOS) derived from Linux? and I have developer mode enabled and Ubuntu installed.

AlikeL
Casual Listener

Same here.

Whitesun
Casual Listener

Same

strawberrycow
Newbie

This started yesterday for me too. I tried using an incognito browser and using the downloadable Spotify web player but it keeps doing it. My Chromebook doesn't support Android apps so I can't try using the app.

SUGGESTED POSTS