Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Hi - am living in the UAE and trying to connect my Australian registered Spotify account to my Sonos system except Spotify is not supported in this country. Any suggestions on a work around as this is killing me! (Mac User)
Hi !
did you have got a solution for this problem ?
Ciao,
Elio (edima49)
Hey,
I got a similar problem in the Dominican Republic. I got my UK premium account, but i cannot play Spotify on my Sonos. It is really frustrating and hope someone got a solution..
I would get in touch with Sonos (since they make and release the Spotify app for Sonos), I have a feeling this might be down to licensing of how the Spotify application is allowed to be used on those platforms.
Peter
Peter
Spotify Community Mentor and Troubleshooter
Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014
If this post was helpful, please add kudos below!
Hi Peter,
Thanks for your response. I dont think it is related to Sonos but more that Spotify is not present in the Dominican Republic and that is why it doesnt show up. Im currently in Scotland and here Spotify is back... I cant change the country in Spotify as the DR is not there...
I am aware of that, but with Spotify Premium there is no restriction on where you can listen - which makes me think that the country where Sonos allow Spotify to be added might be controlled by them rather than Spotify. If you add Spotify to your Sonos in Scotland and then go back to DR does it continue to work?
Peter
Peter
Spotify Community Mentor and Troubleshooter
Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014
If this post was helpful, please add kudos below!
I had the same Problem you have to change the country it worked for md
I had the same problem you have to change the country it worked for md
hi you have change the country it worked for me fine
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…