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Sonos not working with Spotify Premium - 'the Spotify account information is not valid'

Sonos not working with Spotify Premium - 'the Spotify account information is not valid'

philiprussell19

Having recent upgraded to Spotify Premium I have tried to play songs through the Sonos App. All my playlists are visable on the Sonos App, however when I try and play a song I receive the following error - 

 

'the Spotify account information is not valid'

 

Online forums suggest you should re-authorise the account and remove any Facebook app associated with the account. 

 

I have tried both solutions (not that I had the FB app) but neither have worked and I still receive the error message. I have tried doing this on multiple devices.

 

Any ideas?

 

 

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1 Reply

robindb

contact them on twitter 

https://twitter.com/SpotifyCares

they will happily to help you

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