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Spotify App not available on Galaxy Watch3 after switching to Samsung Galaxy S21 Ultra

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Spotify App not available on Galaxy Watch3 after switching to Samsung Galaxy S21 Ultra

klect

Plan

Premium

Country

Netherlands

Device

Samsung Galaxy Watch3 (paired with Samsung Galaxy S21 Ultra)

Operating System

Tizen (with Android 11 on Galaxy S21 Ultra)

 

My Question or Issue

Extra information: I used to have a Galaxy S10+ together with my Galaxy Watch3, I used my watch to play music stand-alone with a downloaded playlist on my watch.

 

Right now I cannot get the Spotify App on my Galaxy Watch3 after pairing with my new Samsung Galaxy S21 Ultra, it is nowhere to be found in the Galaxy Store, even when searching for it directly. How can I find and install the Spotify App on my Galaxy Watch3? 

 

An answer would be greatly appreciated!

Reply

Accepted Solutions
Marked as solution

Alex

Hi there @klect,

 

Thanks for reaching out about this in the Community! 

 

We'd recommend running a clean reinstall of the Spotify app on you new phone and deleting the app from your old phone. After that do the following to check whether you can get the app on your watch

 

  1. Tap Apps from the Samsung wearable home screen.
  2. Tap Galaxy Apps.
  3. Search ‘Spotify’ and tap Install.

If after that you still don't see the app, check out this Solution and see if it works for you.

 

Keep us posted if you have any questions. 

 

Cheers.

AlexModerator
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3 Replies
Marked as solution

Alex

Hi there @klect,

 

Thanks for reaching out about this in the Community! 

 

We'd recommend running a clean reinstall of the Spotify app on you new phone and deleting the app from your old phone. After that do the following to check whether you can get the app on your watch

 

  1. Tap Apps from the Samsung wearable home screen.
  2. Tap Galaxy Apps.
  3. Search ‘Spotify’ and tap Install.

If after that you still don't see the app, check out this Solution and see if it works for you.

 

Keep us posted if you have any questions. 

 

Cheers.

AlexModerator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.
Are you new to the Community? Take a moment to introduce yourself!

klect

Reinstalling didn't help, however the other solution worked! Thank you!

Novy

Hi again @klect

 

Thanks for getting back to us.

 

We're happy to hear that everything is now working as expected. 

 

If anything else comes up, we're always one reply away. 

 

Have a lovely day 🙂

NovyModerator
Help others find this answer and click "Accept as Solution".
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