Spotify Cast Does not Work with TP-Link Router

[kbeasley1222]

I have 2 Chromecast pucks connected to a TP-Link Archer C1200 router. The Spotify app worked fine for many months, but now we are having issues. When I cast from my Galaxy S8 or Google Pixel to either Chromecast, the TV will turn on and then Spotify will proceed to skip through several songs without playing any audio. 

The issue persists even after:

- Factory resetting the both Chromecast devices

- Restarting the Galaxy S8 and Google Pixel

- Reinstalling the Spotify app on my Galaxy S8

- Factory resetting the TP-Link router

What's really odd ... I can connect the Chromecast devices and my Galaxy S8 to another router (Verizon FIOS) and everything works with no issues. This leads to me believe it's the TP-Link router that is the issue. 

I should note ... all other Chromecast apps (including Netflix) work fine using the TP-Link.

So, any ideas? 

Thank you!

[kbeasley1222 · Accepted solution]

Whoops ... Sophos UTM was blocking web requests to audio-fa.scdn.co. Problem solved 🙂