Spotify Connect HEOS Denon player

[hejhejsweden]

Hi!

I got Spotify premium and use to play music via Spotify Connect on my Heos Denon player, it worked very well until a week ago. On Spotify, the song play but there is no sound from the speakers. When I switch to bluetooth it works just fine. So the problem is in some kind of way isolated to Spotify Connect and not the speakers. What can the problem be?

[osornios]

Hey @hejhejsweden,

Try searching for HEOS threads in the community, hopefully a fellow Denon user may have resolved a similar issue. These two threads look interesting:

https://community.spotify.com/t5/Other-Partners-Windows-Phone-etc/No-audio-on-heos/m-p/1410885

https://community.spotify.com/t5/Other-Partners-Windows-Phone-etc/Spotify-will-not-connect-to-my-HEO...