Plan
used to be Free, now Premium
Country
NL
Device
OnePlus One, Yamaha RX-477 and Denon Heos
Operating System
Android 6.0.1
My Question or Issue
Since feb 2018 I have been unable to use spotify connect on my devices. The RX-477 no longer appears as a spotify connect device in the app or on the desktop app when I'm logged in to my account. However:
This stopped working around feb 2018. I switched user accounts around that date.
From this, I conclude that my new account is somehow blocked from using Connect.
actions taken:
My gut tells me that my account needs some administrator to enable/fix Spotify Connect.
I'm not sure what to do next.
Hey @increddibelly
That's pretty strange!
One thing I can suggest you try is revoking access for all apps in your Spotify account to see if that changes anything:
1. Go here (Apps section of Spotify account page)
2. Revoke access for every app, Spotify or not.
Spotify apps should return on their own, so no worries on this 🙂
Let me know how it goes!
Unfortunately, no change.
Since I'm 100% sure this issue is related to my user account, I've cancelled my account. I'll setup a new account at some point, and I'm sure it will work again.
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