I know there are plenty of other posts about the issues of the app for Windows Phone. But, I will reiterate them. Why? Because WP8 is the 3rd major operating system in the world. While it may only encompass 3% of mobile usage in the world, it has been steadily growing. And, Microsoft is driving this with all their might. People are sick of Android and iOS issues. People are starting to look for other devices and something new.
So, with that being said, you need to step your game up Spotify. There are hundreds of posts on here in the community with Tens of Thousands of views, that's millions of dollars you are losing out on. I don't know who or how you make your financial decisions. But, you need to re-think your game plan or get some new staff. Last I knew, ever penny counts for a company to be financially succeful. You can pretend your company is all about the people, but that is a farse. The truth is you want money. We want music. You offer that service and are willing to pay. And yet, for whatever reason; you feel it's not neseccary to take care of all your customers with the same level of care as another.
Windows Phone is lacking:
-External SD Support
I'm not a developer, I know little about coding for any device. However; you have a desktop program for Windows. Windows phone uses the same Kernel as Windows RT and Windows 8. One kernel..Thats supposed to make your life easier. Plus, Windows uses Native coding across the board, no JIT **bleep**. It's native, just like iOS(granted different language)..
What this boils down to, is if you are going to get off your overly pompus butt and get to supporting willing customers, or if you are going to keep ignoring money that's literally walking into your house and walking right back out. We have made a choice of an Operating System we like. It doesn't matter why we like it. It just matters that you support it. Pandora supports it. Xbox music is just as good of a service as you are. And, Microsoft is develpoing for Android and iOS ACTIVELY I might add! WHAT ARE YOU DOING?!
When will we as customers get a real answer? I imagine your Mods are getting sick of copying and pasting the same jargon day in and day out. I didn't see a single post from your company addressing a single issue that WP8 users bring to the table. Why??