Plan
Free/Premium
Country
United States
Device
(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)
Operating System
(iOS 10, Android Oreo, Windows 10,etc.)
My Question or Issue
An avid Spotify user named Michael McMahon of Mile High Motion in Colorado, connected his Spotify account to my Alexa devices without my permission. He reached out to me saying he doesn't know how to disconnect my devices from his Spotify account & asked for my assistance in this issue. I am not on his Spotify account. There is nothing I can do and have wasted hours on this. I have tried deregistering and reregistering my Alexa devices to no avail. I have offered him the common sense solution of reaching out to Spotify customer support, but based on yesterday's DJ session that erupted throughout my house, beginning with the song "You Suck", I am going to guess he didn't take this stellar and efficient advice, sadly. So I am reaching out to you fine Spotify experts for assistance for him.
Based on the fact that he can still & does serenade me with hate songs, that sadly I never took the opportunity of truly deserve receiving, this would bear out that my deregistering of my devices did not work. I barely know this person and it's unfathomable that I have no power to stop this on my end. According to Amazon's customer support, they have zero solutions for how this can be stopped on the Alexa end.
Can anyone please help me help Mr. McMahon with this problem he created for himself? I would appreciate it. He clearly is just consumed with frustration with his inability to delete my devices from his account & taking it out on my poor unsuspecting Alexa devices, who are truly innocent in this - and I'm happy to do whatever I can to help him.
Mr McMahon, myself, and my children appreciate any assistance anyone can offer in this disturbing first world problem.